Effective Date: 21 May 2025
At ResurfaceCo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website, resurfaceco.com.
1. Information We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number, address
Order Information: Billing and shipping address, payment method (note: we do not store card details)
Technical Data: IP address, browser type, operating system
Marketing Data: Your interactions with ads and website pages
User-Submitted Data: Information you provide via forms, such as quotes or enquiries
2. How We Use Your Information
We use your information to:Process and deliver your orders or service enquiriesCommunicate with you about your order or enquiryImprove our website, services, and customer experienceShow you relevant ads on platforms like Facebook, Instagram, TikTok, Google, Pinterest, and LinkedInComply with legal obligations
3. Cookies & Tracking TechnologiesWe use cookies and similar technologies to personalise content and ads, provide social media features, and analyse traffic.
This includes:
Facebook Pixel
Google Ads & Analytics
TikTok Pixel
Pinterest Tag
LinkedIn Insight Tag
These tools allow us to understand how you interact with our site and to serve you relevant ads across different platforms.You can control or disable cookies in your browser settings. Some features of the site may not function properly if cookies are disabled.
4. Sharing Your Information
We do not sell your personal information. However, we may share it with trusted third parties:
Payment processors (e.g. Stripe, PayPal)
Marketing platforms (Facebook, Google, TikTok, Pinterest, LinkedIn)
Web analytics services (Google Analytics, Meta Business Tools, etc.)
Shipping & logistics providersEach third party is responsible for maintaining their own GDPR or privacy compliance.
5. Your Data Rights
Under the UK GDPR, you have the right to:Access the personal data we hold about youRequest correction or deletion of your dataObject to or restrict our processing of your dataWithdraw consent for marketing at any timeTo make a request, please email us at privacy@resurfaceco.com.
6. Data Retention
We retain your information only as long as necessary to:Fulfil the purposes outlined aboveComply with legal obligationsResolve disputes and enforce our policies
7. Data Security
We use appropriate technical and organisational measures to secure your data and protect it from unauthorized access, disclosure, or destruction.
8. International Transfers
While our primary operations are in the UK, some of our partners may process data outside the UK or EEA. We ensure appropriate safeguards are in place, such as standard contractual clauses.
9. Children
Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted here with the effective date.
11. Contact UsIf you have any questions about this policy or your data, contact:ResurfaceCo
Email: privacy@resurfaceco.com
Website: https://resurfaceco.com
